Return and Shipping Policy
At The Maple Farmer, we’re committed to providing high-quality products and exceptional service. Please review our shipping and return policies below:
Return Policy
We have a 14-day return policy, meaning you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must:
- Be in the same condition as received—unused, with tags, and in its original packaging.
- Include the receipt or proof of purchase.
Return Shipping: Customers are responsible for return shipping costs.
To start a return, contact us at TheMapleFarmer@gmail.com . We will provide detailed instructions on how to proceed.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.
Shipping Policy
- Processing Time: Orders are processed within 1–3 business days after payment. Unless the product is marked as pre-order or out of stock, then the date of estimated shipment will be listed on the website before you checkout.
- Shipping Costs: Calculated at checkout based on location and order size.
- We currently ship within the United States and do not deliver to P.O. boxes or APO/FPO addresses.
For questions or assistance, email us at TheMapleFarmer@gmail.com